Shipping Information

Shipping and Delivery

DOMESTIC (USA) SHIPPING STATUS:

We continue shipping all orders the same day we receive them, however delivery interruptions are possible with ALL carriers due to regional issues involving employee shortages and weather conditions in some areas.  Please review any tracking links you receive to get more information on any possible delays for your order. Once we ship the order, we are not notified of tracking updates.  Watch your shipment and please let us know if it appears your order is no longer moving.  We do not have any control over shipments once they leave our facility and Do Not Guarantee Delivery on the number of days specified by the shipping couriers.

FedEx and UPS cannot deliver to a PO Box, so be sure to include a Physical Shipping Address on all orders.  If you pick up up your mail at a PO Box, be sure to include the PO Box # along with a physical address because USPS WILL NOT deliver packages to residences or businesses that do not have a mail box.

INTERNATIONAL SHIPPING STATUS:

Do to delays in shipping due to COVID-19 related issues, we are NOT shipping international orders at this time.


 

Shipping Methods

Standard Shipping

We ship using USPS Priority Mail, FedEx Ground, or UPS Ground. The size and weight of your order plus the delivery address will determine which carrier we use.  If you need your order shipped with a specific carrier, please let us know at time of order.  FedEx and UPS  cannot deliver to a PO Box, so be sure to include a physical shipping address on all orders.  Do to the high volume of porch thefts recently, we may require a signature on orders of $300 or more.

Be sure your shipping address is entered correctly when checking out through our website.

If your order is returned to us due to an incorrect address, you will be charged what it costs us to re-ship the order. Fees can vary so double check your address. USPS will not deliver to a business or residence that does not have a mail box.

If you pick up up your mail at a PO Box, be sure to include the PO Box # along with a physical address.

Items ordered before 2:00 p.m. CT Monday-Friday will likely ship the same day unless we are extremely busy.  Standard delivery time is 3-4 business days, however, delays have been occurring – so order early!

If you cannot receive mail via USPS (Post Office), FedEx, or UPS at your location, please Contact UsA Physical Shipping Address is Required on all orders.  FedEx and UPS cannot deliver to a PO Box.

Expedited Shipping

You cannot place expedited orders from our website.  If you need expedited shipping you will have to call us and place your order by telephone. We can guarantee that expedited shipping orders will be shipped on the same day we receive them, but WE CANNOT GUARANTEE DELIVERY on any specific date.  Employee shortages due to COVID-19 and Weather Conditions can cause delays in delivery.

Shipping Rates

Rates for Orders to the Lower 48 United States

Shipping fees are calculated based on your total order amount:

Total Order AmountShipping Fee
$0.01 – $12.00$5.75
$12.01 – $168.00$9.75
$168.01 – and up$13.75

 

Rates for Orders to Alaska and Hawaii

Shipping fees are calculated based on your total order amount:

Total Order AmountShipping Fee
$0.01 – $42.00$13.75
$42.01 – $137.00$18.50
$137.01 – $274.00$28.00
$274.01 – 357.00$49.00
$357.01 – and up$65.00

Other Shipping Rates

NOTICE: Do to delays in shipping due to COVID-19, we are NOT shipping international orders at this time.

Other Important Information

Shipping Address

Be sure your shipping address is entered correctly when checking out through our website. If your order is returned to us due to an incorrect address, you will be charged what it costs us to re-ship the order. Fees can vary so double check your address. USPS will not deliver to a business or residence that does not have a mail box. If you pick up up your mail at a PO Box, be sure to include the PO Box # along with a physical address.  FedEx and UPS cannot deliver to a PO Box, so be sure to include a Physical Shipping Address on all orders.

International Orders

NOTICE: Do to delays in shipping due to COVID-19, we are NOT shipping international orders at this time.

We do not accept orders outside of the United States directly from our website. Please provide us with your complete shipping address along with which type and quantity of item(s) you are wanting to order and we will be happy to quote the current shipping rate to your location.

Transit Time Expectations

Many things can cause shipping delays including employee shortages at courier distribution centers, severe weather, and accidents. Once the shipment leaves our facility it is out of our control and we cannot guarantee arrival times.  Due to Covid-19 related problems, transit times are no longer being guaranteed by USPS, UPS, or FedEx.  We do not have any control over shipments once they leave our facility and Do Not Guarantee Delivery on the number of days specified by the shipping couriers.

Actual transit times vary. The following transit maps provide ESTIMATED transit times for shipments being delivered by FedEx Ground and UPS Ground: Click on Maps to enlarge.

                   UPS Ground                                                         FedEx Ground

UPS Ground Map                  FedEx Shipping Map

 

Exceptions / Special Requirements

If your order requires a special delivery method, please call us at (785) 621-2646.

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