DOMESTIC (USA) SHIPPING STATUS:
Delivery interruptions are possible with ALL carriers due to regional issues involving employee shortages and weather conditions. Please review any tracking links you receive to get more information on any possible delays for your order. Once we ship the order, we are not notified of tracking updates. Watch your shipment and please let us know if it appears your order is no longer moving. We do not have any control over shipments once they leave our facility and Do Not Guarantee Delivery on the number of days specified by the shipping couriers. Due to the high volume of porch thefts recently, we may require a signature based on cost and location delivered. We are not responsible for missing packages once delivered.
FedEx and UPS cannot deliver to a PO Box, so be sure to include a Physical Shipping Address on all orders. If you pick up your mail at a PO Box, be sure to include the PO Box # along with a physical address because USPS WILL NOT deliver packages to residences or businesses that do not have a mailbox.
We typically ship using USPS or UPS Ground. The size and weight of your order plus the delivery address will determine which carrier we use. If you need your order shipped with a specific carrier, please let us know at time of order. UPS cannot deliver to a PO Box, so be sure to include a physical shipping address on all orders. Due to the high volume of porch thefts recently, we may require a signature based on cost and location delivered. We are not responsible for missing packages once delivered.
If you pick up your mail at a PO Box, be sure to include the PO Box # along with a physical address.
We make every attempt to all orders placed before 12:00 p.m. CT Monday-Friday, unless we are extremely busy. Standard delivery time is 3-4 business days to most U.S. locations; however, employee shortages have been causing delivery delays – so order early!
If you cannot receive mail via USPS (Post Office), or UPS at your location, please Contact Us. A Physical Shipping Address is Required on all orders.
You cannot place expedited orders from our website. If you need expedited shipping, you will have to call us and place your order by telephone. We can guarantee that expedited shipping orders will be shipped on the same day we receive them, but WE CANNOT GUARANTEE DELIVERY on any specific date.
Shipping (Alaska – Hawaii)
Shipping rates to these locations have been changing weekly due to changing fuel surcharges. Therefore, we can no longer offer a flat rate shipping fee to Alaska, Hawaii or international countries from our website. If you live in Alaska or Hawaii and would like to place an order, please email or call us and we will let you know what the current shipping rate will be to your location.
Shipping ( International)
Due to shipping delays, lost orders, and undeliverable mail, we now only ship product to the continental U.S. Many international customers use a freight forwarder located in the states which forward the product to their location. This eliminates our liability for lost packages and still allows us to ship some product out of the country.